Shipping Policy
Shipping Policy - Zafirê
Last Updated: May 05, 2026
1. General Information
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
2. Delivery Location
Items offered on our website are available for delivery to addresses in the United Kingdom (including England, Scotland, Wales, and Northern Ireland). We also offer worldwide shipping to select countries. Shipping costs and delivery times will vary depending on the destination.
3. Delivery Time
Delivery times are estimates and commence from the date of shipping, rather than the date of order.
-
Order Processing: Most orders are processed within 1-3 business days (Monday to Friday, excluding holidays).
-
Standard Shipping: Estimated delivery within 15 to 30 business days.
-
Express Shipping: Estimated delivery within 15 to 20 business days.
Please note: Delivery times may be affected by seasonal peaks, postal strikes, or customs clearance (for international shipments).
4. Shipping Costs
Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart and proceed to the checkout page.
-
Free Shipping: We offer free standard shipping on orders over £
5. Tracking Information
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to the carrier’s website. You can monitor your package's progress in real-time.
6. Customs, Duties, and Taxes (Important for UK)
For orders shipped to the UK from outside the United Kingdom:
-
VAT: Value Added Tax (VAT) is applied as per UK government regulations.
-
Import Duties: The recipient is the importer of record and must comply with all laws and regulations of the UK. Orders may be subject to import taxes, customs duties, and fees levied by the UK customs authorities.
-
Responsibility: Unless otherwise stated at checkout, all custom fees and import duties are the responsibility of the customer. Zafirê has no control over these charges.
7. Damaged Items in Transport
If there is any damage to the packaging on delivery, please contact us immediately at zafirestore@outlook.com with photos of the damage so we can resolve the issue with the carrier.
8. Questions
If you have any questions about the delivery and shipment or your order, please contact us at: Email: zafirestore@outlook.com Support Hours: 8am-5pm